A
DIFFERENT KIND OF SUCCESS
Blueprint, Fall 1999, volume 4
by
Daniel Yankelovich

A
new reality about the global economy is slowly sinking into the American
consciousness. The rewards for having the right skills can be spectacular,
while the consequences for not having them are devastating.
When
assembly lines and strong trade unions dominated American manufacturing,
it was possible to make a good living without bringing special skills
to the job. Workers may have complained about being hired "from
the neck down," but they were well paid. However, the disparity
in rewards between the millions of minimum-wage dead-end jobs and the
more interesting, knowledge-intensive jobs is growing explosively. Today,
the economic prospects for young Americans without skills are as grim
as the prospects for those with the right skills are glowing.
The
broad earnings gap between high school graduates and college graduates
has made Americans less complacent about the education their children
receive. Most parents realize their children must acquire high levels
of education to avoid downward mobility. Employers are even more concerned
than parents, complaining that the high school graduates they see lack
basic math, writing, grammar and spelling skills.
Young
people have not failed to respond. Educational aspirations are high
and rising: Between 1970 and 1997, the percentage of Americans 25 and
older who had completed four years of college more than doubled (from
11 percent to 24 percent), and the percentage of high school graduates
increased sharply (from 55 percent to 82 percent). Still, more than
three out of four adult Americans lack a four-year college education.
If
our high schools do a bum job of preparing young Americans for the new
global economy and the vast majority lack a college education, then
the nation has a serious problem on its hands.
A
High-Status Skill Development Option
To
create a new tier of middle-class jobholders with prospects for advancement,
we need new educational options that not only teach young people the
technical skills most in demand, but also bestow credentials that are
equivalent or superior in status to those given by an average four-year
college.
Imparting
technical skills is not enough. The nation has plenty of sound vocational
programs, but they do not appeal to young people and for good reason.
As matters stand today, the graduate of a mediocre four-year college
who has acquired no useful skills has far better life chances than the
graduate of an excellent vocational program who has learned a variety
of useful skills. This is because employers are willing to invest far
more in training college graduates than in training those without college
credentials, whatever their skills.
In
an increasingly competitive world economy, this anomaly is likely to
cause all kinds of trouble. If tens of millions of Americans are frustrated
economically while others benefit through no special virtue beyond their
parents' ability to pay for misleading credentials, then neither our
democracy nor our economy benefits.
Our
colleges and universities have not adjusted to the idea that traditional
IQ is just one kind of intelligence whereas many forms are called for
in the workplace. These include entrepreneurial and improvisational
skills, perseverance, judgment, salesmanship, and technical capabilities
not measured, imparted nor highly valued in colleges.
What
we need is a new Skill Development Option, developed in institutions
that do not separate "training" and "education"
as sharply as colleges do, that are not rigidly tied to the four-year
post-high-school residential model - and that employers view as imparting
skills needed for workplace performance at levels as high or higher
than four-year colleges.
Fortunately,
we have in place an institution ideally situated to manage the majority
of the necessary tasks: the nation's two-year community colleges. With
the right kind of support, they can greatly improve the life chances
of a majority of our youth.
The
Community College
Community
colleges have a track record of success in helping people develop needed
skills. They are local institutions with close ties to city, county,
regional, and state governments and institutions - and with local employers
who can assist in training and job placement.
However,
the nation's community colleges need a great deal of support if they
are to compensate for a deeply flawed K-12 system of public education
and also ease the school-to-work transition for our neediest young people.
Wide variations in dropout rates suggest that some are more successful
than others at educating and training this population. A close study
of those that succeed should pay off handsomely. As a society, we know
a lot about how to spread the best practice to a wider base. What we
need is the political will to do so.
Community
colleges (or equivalent institutions) must fill the need for:
- vast improvements
in techniques for matching people to jobs and for assessing peoples'
work capabilities and multiple intelligences. (Most young people
do not know what opportunities are open to them, what requirements
these demand, and what their undeveloped gifts are.)
- large numbers
of second-chance remedial institutions.
- programs to
teach and to reinforce the moral virtues of responsibility, perseverance,
cooperation, self-discipline, and hope.
- a well-conceived
marketing program designed to endow the new skill development strategy
with the high status now associated with a four-year degree from
an average college.
One
of the most striking characteristics of less well-educated populations
is their lack of information. The nation has access to many resources
to fill this need: computer-driven data bases, new methods of individual
assessment that do not try to fit everyone into the same mold. The trick
is to make this information available and useful to the individual.
Community
colleges are also well-positioned to become second-chance institutions.
Many young people lack the maturity and the incentive when they are
growing up to take full advantage of their educational opportunities.
Later on, in their 20s or 30s or even later in life, they develop the
requisite maturity and incentive, but have no practical means of getting
a second chance. Community colleges can fill this need for millions.
The
only way to win enduring public support for a long-term initiative such
as this is to base it on the American public's own priorities. In particular,
it must match the public's sense of urgency, its spirit of fairness,
and its insistence on self-reliance and on practicality. The program
proposed here meets these four requirements.
Americans
today are prepared to give considerable priority to addressing the problems
of our nation's young people, and they recognize that a lack of job
skills is a significant source of those problems. True, research shows
that most Americans look at today's teenagers with misgivings. They
feel that kids are not developing the ethical and moral values needed
to become responsible adults views strongly affected by a focus on such
problems as teen-age pregnancy, youth violence, and crime. Yet Americans
have not given up on kids and believe that helping young people is of
paramount importance.
They
are also well aware of the huge disparities between the incomes of haves
and have-nots. They regard programs designed to help have-nots improve
themselves as fair if such programs are based on the principle of reciprocity,
especially if they involve education.
It
is true that the public is deeply skeptical of government efforts to
solve social problems, partly based on the perception that past efforts
have not achieved practical results. However, the more the public has
come to mistrust institutions, the more confidence it has expressed
in the ability of individuals to control their own lives. Young people
willing to sacrifice time, energy, and resources so they may acquire
new skills squarely meet the public insistence on self-reliance.
There
is a traditional American ethos embodied in the "American Dream":
If you work hard, live by the rules, and make the effort to better yourself
through education, you can succeed in our society better than in any
other nation on earth. Remarkably, despite all of the transformations
in social values in recent years, this faith persists. An upgraded community
college system can make this dream work for millions of Americans.
What
About the Demand Side?
If
we greatly increase the supply of more highly skilled Americans, will
there be enough jobs for them to fill? It is customary to answer by
projecting the size of the demand for specific kinds of jobs (e.g.,
medical technicians, computer programmers, electronic equipment repair
people). But in the global economy of today, this approach is impractical.
So swift is the tempo of economic change that the most promising jobs
in the future will be those that do not exist today, created by companies
that have just been launched.
Fortunately,
we do not have to tie our economic fate to projections of the demand
for specific jobs. Corporate employers are convinced that certain core
skills are common to almost all good jobs. The most elementary is literacy.
If you are not literate or numerate, you cannot find and hold a good
job. Once beyond this elementary level, you can add a wide range of
technical skills.
In
a recent study my firm conducted, we found that employers agreed on
the handful of cognitive and communication skills needed for the best
jobs. These include: analytic ability, the ability to articulate one's
views, the ability to make coherent presentations, flexibility in acquiring
new skills, and the ability to work harmoniously with people who come
from diverse backgrounds and cultures. Employers believe that people
with these and related skills will have the flexibility to change jobs
as conditions require.
The
fundamental issue is whether our economy is vital enough to keep growing
and to keep creating jobs in response to bottomless consumer demand.
(Consumer spending now fuels two-thirds of our economy.) That depends
on the future competitiveness of the American economy, which in turn
depends on our having a highly educated, highly skilled workforce. With
an ever larger number of well-trained people, the chances are that if
the world economy remains relatively peaceful and stable, we will maintain
our competitive edge and with it create tens of millions of good new
jobs.