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LURCH
AND LEARN by
Daniel Yankelovich The
philosopher Hannah Arendt once observed that eras of history are at their
very clearest at their beginnings and at their endings. We have now reached the end of an era extending from the mid-sixties
to the turn of the century, a period of about 35 years. In preparing this talk, I've been trying
to find the right label for the era that is now receding into history.
Although it's not a crisp sound bite, I think "The Era of
Expressive Individualism" is an accurate label. The
tradition of individualism is, of course, as old as the nation itself. Prior to the 1960s, however, individualism
confined itself mainly to the political domain -- freedom to speak our
minds, to pursue our own religious beliefs, to live wherever we chose
to live. In the 1950s and
the preceding decades we were political individualists but social conformists. The 1960s introduced a radical extension
of individualism, broadening it from the political domain to the realm
of personal self-expression. In
the 1960s and 1970s self-expression became a national preoccupation.
This
theme has been playing itself out for more than three decades. Now, however, the era of radical experimentation
with expressive individualism has exhausted itself, and the effects of
social learning are starting to take hold. As a result, we are on the verge of evolving a new conception
of individualism which I will describe at the end of my talk. I
had the good fortune in the 1960s to begin to track the era of expressive
individualism in its initial stages of development.
In preparing this talk, I reviewed all of the tracking surveys
we conducted in the 1960s, 1970s and 1980s. The scope and extent of them
surprised me: they constitute a unique archive of data. I believe historians of the future will find our data to be
the most thorough survey documentation of what actually happened to the
nation's values during those years. What
I'd like to do this morning is first to share with you a brief history
of our research efforts and crystallize some of our major findings from
that period. Then I'll say
a few words about the theory of tracking changes in social values. Finally, I'll share some thoughts with
you on where we go from here. The
early stages Let
me start with the first glimmerings of social change we detected way back
in the 1950s. Our chosen
field of consumer behavior opens a unique window on American society. Consumer behavior has proven to be a leading
indicator of social change because it anticipates changes that show up
later in other parts of the society. We
didn't realize it at the time, but a major harbinger of societal change
occurred in the automotive industry in the 1950s with the spectacular
failure of the Edsel. At
that time General Motors was the undisputed industry leader.
General Motors had developed a line of automobiles built up in
step-by-step price and status increments: Chevrolet to Buick, to Pontiac,
to Oldsmobile to Cadillac. The
GM line was a wonderfully apt expression in steel of the status structure
of our society in the 1950s. Americans
celebrated each rise in their own status by moving up the GM line. The
Ford Motor Company concluded that it had a serious hole in the middle
of their line which they decided to fill with the Edsel. At the time it seemed a no-brainer. The need to fill the gap in the Ford line
in order to compete with GM seemed a self-evident marketing strategy. I suspect that if Ford had made the same
decision five years earlier, it would have been successful. They just happened to pick precisely the
wrong moment in history to do it.
Several
years after the Edsel fiasco we began to work for Ford on two other aspects
of their business -- the influx of small foreign cars into the United
States and the introduction of Ford s Thunderbird model. Ford management reacted very differently to our research findings
on these two marketing issues. Initially,
they utterly rejected our research findings on the impact of small foreign
cars. Ford management took
the position that the only conceivable reason anybody would want to buy
a small foreign car was because it was cheaper and used less gas.
They refused to believe that the buyers of these cars actually
preferred them to the domestic product because they expressed the personality
of the buyer better than the big-finned, boat-like cars that Detroit was
producing at the time. Their
refusal to accept research findings they themselves had authorized was
my first encounter with the massive blind-spots a tight-knit corporate
culture can create. Since
then, I have found that when very intelligent managers make very stupid
mistakes, these are almost always the products of a sub-culture -- of
managers isolated from the rest of the society who talk only to each other
and who develop their own special mind set. Ford
management's reaction to the Thunderbird research was altogether different. They were much more responsive to the
data. It was through research
on the Thunderbird that Ford got the first inkling of the power of the
concept of a personal car, a car that expresses a person's individuality
rather than his or her social status.
That insight has served them in good stead. It also served to introduce our firm to the impact of social
change on consumer behavior. Our
most direct encounter with the changing values of the 1960s came with
a consulting project I was invited to do for the Institute of Life Insurance
in 1964. Prior to the 1960s no product or service
more fully expressed America's social values than life insurance. The values of "live for tomorrow
not today," and "save for the future, sacrifice for your family"
underpinned the purchase of whole-life insurance policies. The
head of the Institute, the late Blake Newton, a visionary thinker, sensed
that something was happening on the nation's college campuses that might
impact the life insurance industry.
He asked us to review all existing demographic and survey data
on changing values and make a report at the industry's annual meeting
in 1965. In the report (Young Adults: The Threshold
Years), we identified a forerunner group of college students who had
begun to question some of their parents' core values.
They had concluded that their fathers' nose-to-the-grindstone way
of life and their mothers' sacrifice of self for the family somehow didn't
make sense in the new affluent society.
They felt that sacrifice for the family was all well and good if
you were obliged to do it. But
if it was economically unnecessary, why sacrifice something as important
as one's own self-expressive needs?
They had come to believe that the self-expressive aspect of their
lives was too important to sacrifice for no good reason. In
the later 1960s these student attitudes began to spread rapidly beyond
the nation's campuses. Initially
the war in Vietnam obscured these deeper trends.
But it gradually became clear that underneath the surface of political
protest about the war something more fundamental was going on, a revolutionary
shift in social values. Fortune
Magazine developed an interest in these value changes and invited
us to quantify the size of the forerunner group we had identified in the
Institute of Life Insurance study.
In 1968, they published our findings in an article titled "A
Special Kind of Rebellion." Towards
the end of the 1960s, our market research studies were picking up more
and more reverberations of the nation's changing values. One of our clients discovered, for example, that the foundation
had dropped out of the girdle business (no pun intended). Quite abruptly, the new value of embracing
nature and the natural expressed itself in a variety of forms ranging
all the way from women's undergarments to a sharp rise in the sale of
natural foods. Across the
board, in life insurance, cars, foods, cosmetics, housing, women's clothing
and other products and services, the new values began to express themselves
both in consumer behavior and on the societal front. These
value changes were strongest among young people, creating what was famously
called a "generation gap."
That was the big news of the late 1960s.
CBS decided to do a series of specials on the generation gap and
authorized us to do the research for it.
The raw data on which the series was based is documented in this
report, Generations Apart. By
the end of the decade the enormity of the change was unmistakable. The John D. Rockefeller III Fund then
gave our firm financial support to launch a series of national studies
to track the changes. The
studies began in 1969 and continued in 1970, 1971, 1972, 1973 and 1974. I reported their findings in two books:
Changing Youth Values in the '70s and The New Morality. In
1981, I summarized the value transformations of the 1960s and 1970s in
a book titled New Rules -- Self-Fulfillment in a World Turned Upside-Down. The book reported our findings from the
surveys of young people and also from the data starting to emerge from
the firm's annual tracking studies of the general public, out of which
grew both the Yankelovich Monitor and DYG's SCAN. Let
me briefly summarize some of the most important shifts in values of this
period: The concept of duty: less value placed
on what one owes to others as a matter of moral obligation. Social conformity: less value placed
on keeping up with the Joneses. Respectability:
less value placed on symbols of correct behavior for a person of a particular
social class. Social morality:
less value placed on observing society's rules. Pluralism: greater
acceptance of differences in ethnicity and life-style. Sacrifice: less
value placed on sacrifice as a moral good, replaced by more pragmatic
criteria of when sacrifice is or is not required for economic reasons. Expressiveness:
a higher value placed on forms of choice and individualism that express
one's unique inner nature. The environment:
greater value placed on respecting and preserving nature and the natural. Technology: greater
value placed on technological solutions to a vast array of problems and
challenges. Sexuality: less
moral value placed on "morally correct" sexual behavior; a loosening
of some but not all norms of sexual morality. Pleasure: less Puritanism
about pleasure, especially about bodily pleasures; pleasure regarded as
a good. Family: a high value
placed on family life, but with a vastly expanded concept of family beyond
the traditional nuclear form. Husband-wife relationships:
a far-reaching shift from role-based obligations to shared responsibilities. Health: greater
value placed on one's own responsibility for maintaining and enhancing
health. Work ethic: a shift
from the Protestant ethic valuation of work as having intrinsic moral
value to work as a source of personal satisfaction, and therefore less
tolerance for work that does not provide personal satisfaction. Women's rights:
a high value placed on women achieving self-fulfillment by paths of their
own choice rather than through roles dictated by society. This
enumeration is far from complete, but it does suggest the great breadth
of the value shifts. Some
are so extensive that they virtually reverse previously held values. For example, social conformity and respectability
were once the norm of the land, but self-expressiveness and choice of
life-style are now the norm. Marriage
once revolved around sharply differentiated roles for men and women.
Now marital roles have blurred, and a radically different conception
of marriage has taken hold among most Americans. Our research
uncovered several extraordinary discontinuities in values which we later
came to think of as "lurches." There were two such lurches that later turned out to be closely
related. One was a lurch
from a depression psychology to a psychology of affluence.
The depression psychology had taken hold in the 1930s and, remarkably,
had persisted throughout the 1950s and early 1960s, even when the economy
was steadily improving. Indeed,
it wasn't until the middle of the 1960s that people began to think, "Well,
maybe these good times will continue.
Maybe they will really last."
Almost overnight, people shifted from the conviction that "it
won't last and we had better save every penny" to the conviction
that "it's here forever; there's no limit to what we can now do with
all this new affluence." My
associate Florence Skelly coined the phrase the "fix-it psychology"
to describe this outlook. After
the Kennedy Administration, the conviction grew among average Americans
that "if we can send a man to the moon, surely we can fix the race
problem; surely we can fix poverty; surely we can fix all those other
minor problems of existence."
Americans adopted an expansive outlook, a view that everything
is possible, we can fix anything."
That euphoric mood affected not only the public, but also government
policy. I want to come back to this point later
because I think that the fix-it psychology of the 1960s laid the seeds
for many of the problems we are struggling with today. The
other lurch was, as stated earlier, a shift from automatic sacrifice for
the family to a questioning of the need for sacrifice in an affluent society. Unfortunately, questioning the desirability
of unnecessary sacrifice in the 1960s and 1970s evolved in the
1980s into questioning the desirability of any sacrifice whatever.
We have been struggling with the consequences of this shift ever
since. Theory
Building I
want to turn briefly now to a second theme: theory building about social
change and how to interpret it.
What has the data we have collected over the past 40 years taught
us about social change? First
of all, we were impressed by the rapidity of the spread of the new values
-- from 3% of the population in the mid-sixties (the college-student children
of affluent, well-educated parents) to 80% of the population by the mid-seventies,
a mere decade later. In historical
terms, this is extraordinary. To
be sure, the dispersion was not universal, and among the 80%, a majority
were highly selective in picking and choosing among the new values they
found most congenial. But nonetheless it was an extraordinary transformation
in social values of the sort that one usually associates with several
generations or even centuries. We
were also struck by the unusual pattern of transmission of the new values. We are accustomed to thinking of values
spreading from the two coasts, especially from California, to the rest
of the country and from the upper-middle class to the population at large. But this was not the pattern of transmission
of the 1960s values. They
traveled from a subset of college students to their affluent parents,
then to other young people, college and non-college educated, and only
then to the broad adult, middle-class majority. The
spread of the new expressive values to the other industrial democracies
of Western Europe and Japan has particular import.
The pattern of value changes we uncovered in the United States
began to show up in one European country after another, with a time lag
of about five years. In the
mid-1980s, I formed an association with a small group of European social
scientists. We now meet every year to compare notes
on what is happening in our societies.
It has become clear to all of us that the social value changes
we are struggling to adapt to are not specific to American culture but
are linked to the stage of development and evolution of the advanced industrial
democracies in general. This
finding is particularly important for those of you involved in global
marketing because it gives you a framework within which to see variations
from culture to culture. We
were, I think, a little slow in coming to the most important insight suggested
by the data. It is that societies
learn and react differently than individuals do. Suprisingly, social learning is often far more abrupt than
individual learning. It's
more extreme. It's less incremental.
Mature individuals who encounter new circumstances will usually
adjust to change in a slow and moderate fashion.
They have learned that cautious adjustments keep them from making
huge mistakes in their lives. But
for a variety of reasons societies are less cautious.
They tend to lurch suddenly and abruptly from one extreme to the
other. Such trial-and-error
learning is probably society's most typical form of adaptation to change.
These
abrupt societal lurches raise a host of questions. One such question is about making predictions (a major purpose
of tracking studies being to make predictions). If your theory of predictions is based
on extrapolating from trends, you tend to assume, "Well, this trend is moving in a particular direction,
and therefore it's going to continue to move in this direction." But then it suddenly changes direction.
You find yourself face to face with sharp and unexpected discontinuities. If you are to make accurate predictions, you need a sound theoretical
understanding of what's going on. Since
discontinuities have always been present in human history, a number of
theories have arisen to account for them.
The oldest theory is the concept of cycles. Cycle theories are still around, for example in the work of
historian Arthur Schlesinger. The
theory of cycles is based on the notion that there is an eternal pattern
to social change, like the change of seasons. In seasonal change, as fall evolves into winter, the days grow
shorter and colder. But the
trend toward shorter, colder days doesn't continue. With the onset of spring, it begins to reverse itself in a
highly predictable, cyclical fashion.
The
trouble with the theory of cycles is that it's too static to account for
most social change. It doesn't
take the presence of new forces in the world into account, and more seriously,
very few forms of social change turn out to be cyclical in character. The
most popular theory of discontinuity uses the metaphor of a pendulum swing. That's the way most people look at discontinuity.
They see a sudden reversal of direction and say, "well, the
pendulum is now swinging the other way."
In our empirical research, we have found this clear, simple, common-sense
pendulum metaphor invariably misleading.
In the evolution of societies, the pendulum never truly swings
back. You never go back to where you were before.
There are always new and important factors shaping outcomes.
You can't help but be misled if you interpret social change as
a pendulum swing. Today's
most fashionable theory of discontinuity is the concept of changes in
the life cycle: the idea that as a generation ages, it invariably shifts
its outlook and values as part of the normal maturation process.
This is a particularly appealing notion today because of the size
of the Baby Boom cohort. The
Baby Boomer population is so large and forms such a vital part of our
culture that any changes in Boomers' values as they mature will have a
huge impact on society. The
underpinnings of life-cycle theory can be found in the works of Erik Erikson
and Dan Levinson, as popularized by Gail Sheehy. The concept here is that individuals reorganize themselves,
their needs and their outlook on life at each stage of the life cycle. This concept brings a valuable theoretical
orientation to bear. But
for predictive purposes it has several limitations. It was developed primarily by psychologists
and therefore tends to focus on the individual psyche rather than on changes
in the social environment. That
orientation is useful for some purposes, but a focus on changes in the
social environment is more relevant to our kind of work. The life-cycle theory also has a static
quality. Because each generation
inevitably matures, the maturation process has a universal sameness, whereas
what we are living through today doesn't seem at all universal or the
same as in the past. We are
caught up in the ephemeral and difficult transitions of a global economy,
an advanced industrial society, and transitory changes in technology and
social values that interact with the normal maturation process in novel
ways. In
Europe, the most familiar and sophisticated theory of discontinuity is
the concept of the Hegelian dialectic.
A situation first gives rise to its opposite, and then the two
blend together. In Hegelian terms, a thesis evolves into
its antithesis, which then further evolves into a synthesis combining
the best elements of both thesis and antithesis, resulting in a spiral
of progress. It's a lovely
theory from an aesthetic point of view.
But from the point of view of our empirical data, it's too neat,
too elegant. History doesn't
seem to work that way. It's
a lot messier. A phase of
social evolution does sometimes give rise to its opposite, but rarely
does it then lead to a synthesis of the best elements of both. Sometimes it leads to a deterioration -- the worst of both
changes -- or to a sideways movement that is neither progress nor setback. Lurch
& Learn Having
tried out all of these various theories, we have evolved our own theory
to fit our empirical data. We
have come to the conclusion that the theory that best accounts for the
discontinuities, the seeming contradictions, and the odd patterns of movement
in the tracking data we have been collecting over the past 35 years is
a theory we call "lurch-and-learn."
It is a pattern that starts with a sharp discontinuity, often a
reversal (a lurch), which is then followed by a complex series of modifications
based on social learning, some of which are valid and some of which are
false learning. This
theory raises a host of theoretical questions.
The two most important are: what precipitates the initial lurch
and how can you distinguish between valid and false social
learning? Regarding
the initial lurch, we have found that two factors are almost always present:
a change in external circumstances and a lack of responsiveness on the
part of institutions to the change.
If government, business, schools, colleges, churches, the media,
medicine, law and the family are slow to adapt to external change, people
who are affected by the change can build up a great deal of frustration
and anger. It is the frustration that causes them
to overreact in the form of a lurch.
As an individual you can control your own life, but you have little
or no control over the society and its institutions. Often the only way to get an institution to respond is to push
things to an extreme. As
an example let me cite the dramatic and unprecedented change in former
president George Bush's standing with the public in the aftermath of the
Gulf War. In the space of a few months in 1991,
Bush plunged from the highest poll ratings that any President ever had
ever received in the history of polling to the lowest! At the end of the Gulf War, he could not have ranked higher
in the public's esteem; a few months later, he was transformed from hero
to bum in the public's eyes without having done anything visible to warrant
the change. The
plunge in his popularity came about because of the public's growing frustration
over the state of the economy and Mr. Bush's seeming indifference to public
fears. The high levels of
unemployment and fear of stagnation that characterized the recession of
the late 1980s and early 90s were deeply distressing to average Americans,
who not did buy the idea that these events were a matter of the business
cycle working itself out. They
were, in the public's eyes, at least partly due to Presidential inaction. When in early 1992 George Bush said, "There
is no recession, technically the recession is over, the economy is okay,"
people's reaction was: "Well,
the recession may be over but we are not okay." The institution of the Presidency had
failed to react to the stresses of dual-earner households, stagnant incomes
and the high level of expectations people had. Bush's poll numbers didn't merely stagnate, mirroring the economy.
They plunged abruptly downward.
The lurch in public opinion lasted a few stressful years as people
learned to live with more modest expectations.
1991 to 1995 was a period of social learning in the form of lowering
expectations as the public came to accept a situation that a few years
earlier had seemed intolerable.
Society's
lurch and learn process is far more mistake-prone than individual learning.
Society's lurches can lead to serious mistakes before corrective
learning takes hold. We have developed some useful insights
into the kind of learning that occurs in the lurch phase. When people find themselves in the full
heat of a reactive lurch, their mood is unstable. Learning occurs exclusively in the direction of the lurch.
In the lurch phase, people are quite error prone because of their
strong emotions. In the momentum of the lurch, they are
blind to the positive features of what they are reacting against. Consider, for example, welfare reform
and the role of government. The
lurch against government in recent years is so strong that people don't
want to hear arguments about good things the government is doing or is
capable of doing. That will
come later, when the lurch subsides.
A balanced perspective on the proper role for government will come
only after people have worked their way through the lurch phase.
In this instance, the government had been unresponsive to the welfare
problem for decades. For
years people grumbled ineffectively.
When the lurch against government finally came, people over-reacted.
They concluded: "The government has failed;
jobs in the private sector for people on welfare are the answer." A few years from now when the drawbacks
of market-based solutions in welfare (and managed health care) come to
the fore people will then have time to reflect and sort things out. Often, you may have to wait for the post-lurch
phase to generate valid learning. I
want to come back to a point I made earlier about the great lurch of the
1960s -- from a depression psychology to a psychology of affluence. It was people's perception of affluence that precipitated the
lurch, not the economic realities of the time. The relations between people's perceptions of affluence and
the actual economic facts were quite indirect. First, there was a long time lag. The nation began to grow more affluent at least five to ten
years before the public recognized it.
Actual economic affluence arrived in a slow and incremental manner,
but the public's psychological reaction was abrupt and extreme -- from
the unrealistic conviction that hard times would go on forever to the
equally unrealistic conviction that the hard times were over forever. With
increasing affluence came the highly exaggerated conviction that because
of it our society had more than enough resources to do anything we had
the political will to do. This
conviction affected the government as well as individual consumers. A few weeks ago, I spoke at a Harvard
conference to explore the public's loss of confidence in our institutions,
especially government. One
of the other speakers was Richard Darman, who had been a high official
both in the Reagan and Bush administrations.
I found his observations particularly striking. Darman
was reflecting on what happened in the nineteen sixties, seventies and
eighties not from the public's point of view, but from the point of view
of the impact on government. Darman quoted Senator Moynihan's observation
that during the 1960s (when Moynihan was in the Nixon White House) "the
government didn't know what it was doing." Darman added that in addition
to not knowing what it was doing, the government plunged ahead with great
optimism, with virtually no empirical data, and with a high chance of
failure. The unrealistic, fix-it, "we can do everything" psychology
of the public had spread to the government, causing it to launch massive
entitlement programs that we are now struggling to undo. I
believe that the public's present loss of confidence in government can
be traced back to the mistakes government made as it was carried away
by the national lurch to an unrealistic psychology of affluence.
We are saddled with the mistakes made in the heady enthusiasm of
the lurch phase of the '60s and '70s. There
are other false learnings associated with other lurches. I mentioned some of them earlier: the lurch from automatic
sacrifice for the family to the view that there is no need for sacrifice
at all, from the conviction that some social morality is unnecessarily
rigid to the view that "if it isn't illegal it's okay," from Puritanism to casual sexual experimentation. Inferences We
have drawn several inferences from our value-tracking experience. One is that any theory of social change
must be grounded in a theory of social learning. How societies learn is, we believe, distinct
from the way individuals learn.
The "lurch and learn" concept, while not as elegant as
Hegel's dialectic, will, I believe, prove a more useful, pragmatic framework
because it explains the data and it raises the right questions, such as:
What
causes the lurch? How
does learning take place, both in the lurch and the post-lurch phases? How
do you know whether learning is valid or false, and what can you do about
it? How
long does it take to learn from our mistakes? Is
there any way we can do better? I
want to comment briefly on the tempo of social learning. Valid learning, as we've seen over past 30 years, is often
agonizingly slow. People
have to make mistakes and then realize that they are mistakes before they
can correct them. Then they have to work out some way of dealing with
the consequences of the mistakes, and at the same time adapt to changes
in the external environment. People
don't like to change. They
don't like to admit to mistakes.
They don't like to be reasonable when they are frustrated. So it takes a very long time for post-lurch learning to take
place. In brief, what we
are living through right now in the late 1990s are the results of both
valid and false learning from lurches in value changes that took place
in the 1960s, 1970s and 1980s. It
has taken us a long time to deal with mistakes made in that period, and
we still have a long way to go. The
New Path for Individualism I
want to now turn to my final subject: what the society has learned about
individualism, and where the ethos of expressive individualism seems to
be heading. We have learned that we like many aspects
of expressive individualism and want to hold onto the gains. We
like the right of individuals to choose their own lifestyles; we do not
want to return the social conformity of the past. The
women's movement, which grew directly out of the new values and is in
my view the most powerful force transforming American society, is still
building momentum. We want to hold onto its most positive
and constructive features. There
is also an enduring acceptance of diversity and difference. We are aware of conflict around issues
such as affirmative action and identity politics. But even with these difficult issues to contend with, there
is no desire to return to a form of society where one particular ethnic
group sets the cultural standards, defines the taste, and hogs all of
the available status. We
have a commitment to diversity, even though it leads to conflict. We
want to preserve the focus on health, well-being and fitness that emerged
in the Seventies. We
will continue to regard sexuality as an inherent good to be expressed
openly, rather than as an urge to be suppressed puritanically. People are becoming more prudent about sexuality, but the change
in orientation is firmly in place. Above
all, there is a continuing elevation of self-expressiveness as a major
goal of life. There
are, however, some aspects of expressive individualism that the public
has come to reject, particularly its overtones of moral relativism. Significantly, we are beginning to edge
away not from its expressive side, but from its individualistic side. This is a fascinating state of affairs.
We appear to be holding onto the new expressive values, but are
in the process of changing our conceptions of what it means to be an individual,
to be a "self." This
is a subject that is difficult to grasp concretely. It sounds abstract, it is abstract, and it is subtle. But it is very powerful. Conceptions of self are incredibly powerful
forces that shape the destinies of cultures. A
small incident involving an interview with a doctor I watched on French
television last week sticks in my mind.
The topic was the need to reduce health care costs, a familiar
subject in France as well as in the United States.
The French doctor took the position that there was no way health
care costs in France could be reduced.
He pronounced with great assurance,
"After all, we are a civilized people." His argument
was unambiguous: a civilized people does not reduce the health care that
people need. That was his conception of France and
the French, as a "civilized people." In
recent months we have all become aware of a blow to the self-conception
of the Swiss, who regard themselves as a morally superior people. The stream of news events about how Swiss banks hoarded Nazi
gold that had been taken from Jewish victims of the Holocaust has shaken
the Swiss sense of self as morally superior. I
don't think it's an exaggeration to state that the fate of cultures and
civilizations, and their ability to adapt to change, is closely tied to
how people see themselves. These
last 30 years have, I think, witnessed a series of learnings in American
culture about what the self is and what it means to be an individual. Let
me illustrate a few of these learnings.
Consider the goal of self-fulfillment. The 1960s conception was that self-fulfillment consists of
filling as many personal needs as possible. This goal is based on the conception of the self as an aggregation
of needs such that the more needs you fill the more fulfilled you will
become. This is the ethos
of "you can have it all" -- career, family, affluence, leisure,
self-esteem, sexual gratification, self-expression, and guaranteed entitlements. Today's
culture is evolving a different notion of the self. It holds that self-fulfillment is not a matter of how
many needs you can fill, but whether there is a good fit between you and
the world in which you live your life.
I'll come back to this conception in a few minutes. In
the moral domain, the assumption in the 1980s was:
"if I want it and it isn't illegal, why shouldn't I have
it?" The image of
the self here is that of an autonomous person governed by needs, wants,
self-interests and external constraints in the form of the law. A shift is now occurring toward a perception of the self as
a moral actor with obligations and concerns as well as rights. There is a growing realization that lots
of perfectly legal actions hurt other people and are morally wrong. The recognition is dawning that moral
rules are not always relative to individual preferences, and that there
is such a thing as right and wrong. In our tracking studies, we are beginning
to measure a shift back toward absolute as distinct from relative values. We
are moving away from the doctrine of need-based rights ("if I need
it I have a right to it") to a conception of the self as part of
a larger community, enmeshed in a network of responsibilities and obligations
as well as rights. We are
edging toward a concept of reciprocity -- the idea that people should not expect to get something
for nothing and that if you are able-bodied and adult, you should give
back something for what you receive. There
is also a shift away from indulging in feelings of victimhood anytime
our rights are not honored. Instead,
a greater emphasis on self-reliance is coming into play: ("I am not a victim; I am responsible
for my own actions"). In
the trend toward Social Darwinism that shows up clearly in our data, there
is a shift away from the kind of egalitarianism dominant in the '60s and
'70s which dictated that everyone was entitled to share in the bounty
of available resources, even if this required large-scale redistribution. The assumption then was that unequal results
were society's fault, and that it was society's obligation to address
and correct them. We are
moving toward the view that people are responsible for their own lives,
and that the reality of life is such that there inevitably will be both
winners and losers. This
conception limits the society's moral and legal obligations, but it does
not rule out compassion. The
view is compassion, "yes," legal obligation, "no." Unequal results are no longer deemed to
be society's fault. In
the domain of spirituality, a shift is occurring away from the assumption
that the individual is autonomous and complete in and of him or herself. The conviction is growing that we are
part of a larger whole and that our relationship to this larger whole
is not fully captured in our relationship to conventional churches and
religions. With
respect to the idea of sacrifice, a shift is occurring away from the notion
that with enough energy and juggling you can have it all (family, career,
self-expressiveness) without sacrifice, to the notion that if you want
your children to grow up into caring, responsible, effective adults you
do have to sacrifice more of yourself for them than you may have once
assumed to be necessary. Where
does this all net out? With
all these changes, what is the emerging conception of the individual? I
would characterize the changes as organizing themselves around an important
social learning. Americans
have come to realize that the image of the individual as an aggregation
of needs, each demanding to be filled to the brim, is false and misleading. Young Americans are learning that self-expression
is not necessarily achieved through a career as a dancer, filmmaker, photographer,
body-builder or architect. Instead, self-fulfillment is expressed in phrases like "he
is his own person," "she
is a real person," "she knows who she is." Respect for the willingness to give something
up is growing; the urge to accrete as many satisfactions as possible,
each one piled on top of the other, is receding. Earlier,
I mentioned Erik Erikson, whose insights are germane to this conception
of the individual. Erikson
was bold enough to use the word "virtues" long before it became
fashionable. His concept of virtues refers to those
strengths of the individual that have moral overtones. Erikson observed that we bring to living
an infinite variety of possibilities, only a small fraction of which can
ever be realized. Erikson
argued that identity is formed as much by what you give up as by what
you add. Like a sculptor working with a block of
stone, the figure emerges from what is chipped away from the block. The moral discipline of self-fulfillment
as the giving up of possible selves reverses the conception of filling
all the little pots of needs that people think they have. Seeking
self-realization by giving something up is related to the shift away from
the image of the individual as an atom -- a free-standing, autonomous,
self-sufficient entity -- to the image of the individual as part of a
web of relationships: relationships to self, to others, to the community,
to the society, to humanity, to the world.
Centuries ago John Donne said,
"No man is an island, but each a part of the mainland." People are realizing that the self, considered
apart from family, friends, community, country, tribe, society and civilization,
is a meaningless abstraction. As part of a web of relationships, the self is not so much
a lone power center engaged in a struggle for more at the expense of others,
but a center of care, love, responsibility, playfulness, warmth, concern
for others. This is a decisive
shift away from the narcissism of the 1960s toward a broader, deeper conception
of individualism. Conclusion This
change in what it means to be an individual is one of the most heartening
I've seen in years. As part
of the World War II generation, I've always had a strong ambivalence about
the 1960s. I've been cognizant of its positive accomplishments
in enlarging individual choice, physical fitness and autonomy. But I've
been troubled by its self-centeredness, and by the sheer hubris of the
"we can fix everything" outlook that came with the 1960s' cultural
revolution. (This outlook
still has tremendous momentum. You
see it in the spread of Social Darwinism.
You see it as part of the thrust of the women's movement. You see it in our blind faith in technology.)
I've always suspected that the 1960s' conception of satisfy-my-needs
individualism is bad for the society, bad for personal relationships,
bad for children and bad for the people who hold it. What
now appears to be taking place is a major shift in the conception of what
it means to be an individual. There
is less pride and hubris, a less confrontational attitude, a greater emphasis
on cooperation. The focus is less on rights and more on
the community and the society; there is less preoccupation with "me,"
and more concern for children, civil society, quality of life and the
spiritual dimension. I believe that some truly valid learning is taking place, and it leaves me more optimistic about the future than I've been for a long time.
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